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Brother Printer Prints Black After Resetting - Troubleshooting Guide
If you have a Brother printer and have recently reset it, but now your prints are coming out with black smudges or lines, then this guide is for you. In this article, we will walk you through some common causes and troubleshooting steps to fix the issue.
Cause 1: Low Ink or Toner
The most common cause of black smudges or lines on your prints after resetting your Brother printer is low ink or toner. If the ink or toner level is low, your printer may not be able to correctly distribute the ink or toner onto the paper, resulting in smudges or lines.
Troubleshooting:
Check the ink or toner levels on your Brother printer. You can do this through the printer settings or by physically checking the ink or toner cartridge. If the level is low, replace the cartridge with a new one. This should solve the issue of black smudges or lines on your prints.
Cause 2: Dirty Printer Heads
Another common cause of black smudges or lines on your prints is dirty printer heads. Over time, dust or debris can accumulate on the printer heads and affect print quality. This can cause smudges or lines on your prints.
Troubleshooting:
Run a printer head cleaning cycle on your Brother printer. This can usually be done through the printer settings. If your printer has a physical cleaning cycle button, press it to activate it. If the printer head cleaning cycle does not solve the issue, you may need to manually clean the printer heads. Refer to your printer manual for instructions on how to do this.
Cause 3: Damaged Printer Parts
If neither low ink/toner nor dirty printer heads are the issue, then it is possible that there is a damaged part inside your Brother printer. This can cause black smudges or lines on your prints.
Troubleshooting:
Check your printer for any visibly damaged parts, such as a broken or bent printer head. If a damaged part is identified, it may need to be replaced. Contact Brother customer support for assistance with identifying and replacing damaged printer parts.
Conclusion
If your Brother printer is printing black smudges or lines after resetting, don't panic. Follow the troubleshooting steps outlined above to identify and fix the cause. By doing so, you can get your printer back to producing high-quality prints in no time.







